Delivery within Luzon only. Minimum purchase of P1,500. Free shipping with P5,000 purchase. Limited product availability.




Is there a minimum purchase amount needed to order online?
The minimum purchase for online orders is P1,500. 

Do you accept orders on weekends and outside business hours?
Yes, orders are accepted 24/7 and will be processed from Monday to Sunday, 9:00 am – 6:00 pm. 

Can I cancel and/or amend my order or shipping details?
For security reasons, once your order has been confirmed, you will not be able to make any changes, additions, cancellations or amendments. However, Healthy Options reserves the right to cancel multiple or fraudulent orders.

Is there a chance my order won’t be fulfilled?
In case specific products are unavailable for any reason, our team will contact you to suggest a replacement or provide a refund. 

Why is there a limit to the quantity of orders for some products?
To serve the needs of everyone as equally as possible, we are currently limiting the quantities available per customer for certain items.

Why are some products available to Metro Manila locations only?
To be able to assure the quality and freshness of some of our products like chocolates, baked goods, eggs, and frozen products, we will only deliver these within Metro Manila.


How much is the delivery fee?
Free delivery for orders worth P5,000 and above.

For orders less than P5,000 delivery fee per order may vary per location:


Delivery Fee

Metro Manila, Cainta, and Antipolo


South and North Luzon (excluding Quezon and Bicol)


Quezon and Bicol


Which cities in the Philippines do you ship to?

Our delivery services are currently available to cities within Luzon only.

When can I expect to receive my order?
Delivery lead time may vary per location from the date of payment confirmation:


Delivery Lead Time

Metro Manila, Cainta, and Antipolo

within three (3) business days

South and North Luzon (excluding Quezon and Bicol)

within six (6) business days

Quezon and Bicol

within eight (8) business days

Please note that the community quarantine may affect stated delivery lead time in some locations. In such cases, we will communicate any delays to keep you updated with your order.

Can I choose my preferred delivery date?

Since delivery schedules are highly dependent on the availability of our partner logistics providers, we cannot commit to specific delivery dates.

What courier do you use?
Currently, we will be shipping through Grab, Lalamove, Readyman, Air 21, and LBC. We may also deploy our in-house delivery vehicles as necessary. 

What happens if I’m not available to receive my package upon delivery?
As our current delivery partners are on-demand, which means parcels are picked up and delivered straight to you, please ensure that someone is available to receive your orders. In the event that no one will be around to sign off on your delivery, please contact our team immediately at You may be charged an additional delivery fee should your order require redelivery. 

How can I track my order?
Our courier will update you once your order is on the way and when they are near your area. Please be ready to receive your order.


What payment methods do you accept? 
We accept locally and internationally issued Mastercard or VISA debit cards, and credit cards.

How will I know if my order pushed through?
You will receive an e-mail confirming the receipt of your order. 

Do you save my debit or credit card information?
Rest assured that all debit and credit card information will not be saved in our system. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). You may view our Privacy Policy here.


How do I return items?
If you receive damaged or incorrect/incomplete items based on your confirmed orders,  please contact us within 24 hours at and we will deliver the correct items to you on the next available delivery date. The same delivery person shall collect back the incorrect items in its original and unopened packaging. 

For security reasons, items purchased online cannot be returned/exchanged in any Healthy Options store.

We are here to help you! Please e-mail us at and we will gladly get back to you during business hours (Monday-Saturday from 9:00 a.m. - 6:00 p.m). 

Our business address is at 2nd Floor, Topy’s Place Building 4, #3 Economia Street corner Calle Industria Brgy. Bagumbayan, Libis, Quezon City, 1110, PHILIPPINES.